Mentions légales

Legal Notice

Effective Date: 3 September 2026

Welcome to the website of Dias Flowers Import & Export. By accessing or using this website, you acknowledge and agree to the terms of this Legal Notice.

This Legal Notice applies to all visitors, users and businesses accessing information, products, services or other content made available through this website.

1. Website Information

The information provided on this website is intended for general informational and commercial purposes.

Dias Flowers Import & Export makes reasonable efforts to ensure that information published on the website is accurate and up to date. However, information may change from time to time due to changes in product availability, pricing, market conditions, logistics, regulatory requirements or other circumstances.

Accordingly, information on this website should not be regarded as a guarantee that any particular product, price, service, delivery option or international shipping arrangement will always be available.

2. Product Information

We make reasonable efforts to describe our fresh flowers, cut flowers, pot plants and other products accurately.

However, flowers and plants are natural products and may naturally vary in:

Colour;
Size;
Shape;
Bloom stage;
Stem length;
Quantity per bunch or pack;
Availability; and
Overall appearance.

Product photographs displayed on the website are intended for illustrative purposes unless expressly stated otherwise.

Actual products may differ slightly from photographs due to natural variation, seasonal availability, photography, screen settings and other factors.

3. Product Availability

All products and services displayed on this website are subject to availability.

Displaying a product or service on the website does not constitute a guarantee that the product will be available for immediate purchase, delivery or export.

Fresh flower availability may be affected by seasonal conditions, growers, suppliers, weather, transport, import restrictions, export requirements and other factors beyond our reasonable control.

4. Pricing

Prices, quotations and other commercial information displayed on the website may change without prior notice.

For wholesale and commercial customers, the price applicable to an order will generally be determined by the quotation, invoice, purchase order, supply agreement or other written commercial agreement applicable to that order.

Additional charges may apply to certain domestic or international orders, including transportation, customs duties, taxes, permits, clearance charges, inspection fees and other applicable costs.

5. Wholesale and International Trade

Dias Flowers Import & Export supplies customers in South Africa and international markets.

International trade may be subject to customs, import and export controls, phytosanitary requirements, permits, inspections and other regulatory requirements.

Information provided on this website about importing or exporting flowers and plants is general information only and should not be treated as legal, customs, tax or regulatory advice.

Requirements may differ depending on the product, country of origin, destination country and circumstances of a particular shipment.

6. No Professional Advice

Nothing on this website constitutes:

Legal advice;
Tax advice;
Customs advice;
Immigration advice;
Financial advice;
Phytosanitary advice; or
Professional regulatory advice.

Customers involved in international trade should obtain appropriate professional advice and confirm the applicable requirements with the relevant authorities before placing or shipping an order where necessary.

7. Third-Party Websites and Links

This website may contain links to third-party websites, services or resources.

These links may be provided for convenience or informational purposes.

Dias Flowers Import & Export does not necessarily control, operate or endorse third-party websites and is not responsible for their:

Content;
Availability;
Accuracy;
Privacy practices;
Security;
Products or services; or
Terms and conditions.

Users access third-party websites at their own discretion and risk.

8. Website Availability

Dias Flowers Import & Export makes reasonable efforts to maintain the availability of this website.

However, we do not guarantee that the website will always be available, uninterrupted, secure or free from errors, viruses or other harmful components.

The website may occasionally be unavailable due to:

Maintenance;
Technical failures;
Hosting issues;
Internet or telecommunications failures;
Cybersecurity incidents;
Software updates; or
Circumstances beyond our reasonable control.

9. Accuracy and Completeness

While reasonable care is taken when preparing website content, Dias Flowers Import & Export does not warrant that every piece of information on the website will always be complete, current or free from errors.

Users should contact Dias Flowers Import & Export directly to confirm important commercial information before relying on it for an order or business decision.

10. Limitation of Liability

To the extent permitted by applicable law, Dias Flowers Import & Export will not be responsible for loss or damage arising solely from a person's reliance on general information published on this website.

This may include indirect or consequential loss arising from:

Website downtime;
Reliance on outdated website information;
Third-party websites;
Product availability changes;
Shipping or logistics information;
International regulatory changes; or
Other matters outside our reasonable control.

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by South African law.

11. Intellectual Property

Unless otherwise indicated, the content of this website, including:

Text;
Logos;
Branding;
Product descriptions;
Graphics;
Photographs;
Images;
Website design;
Layout; and
Other original materials

is owned by or licensed to Dias Flowers Import & Export and is protected by applicable intellectual property laws.

No content from this website may be reproduced, copied, modified, distributed, published or commercially exploited without appropriate permission, unless permitted by law.

12. Unauthorised Use

Users may not use this website for unlawful purposes or in a manner that could:

Damage the website;
Interfere with website functionality;
Gain unauthorised access to systems or information;
Introduce malicious software;
Misrepresent an affiliation with Dias Flowers Import & Export; or
Infringe the rights of Dias Flowers Import & Export or another person.

13. Electronic Communications

Communications sent electronically, including emails, online enquiries and other electronic communications, may form part of the commercial relationship between Dias Flowers Import & Export and its customers where permitted by applicable law.

South Africa's Electronic Communications and Transactions Act 25 of 2002 provides the legal framework for electronic communications and transactions.

Customers should therefore ensure that information supplied electronically is accurate and complete.

14. Privacy

Dias Flowers Import & Export may collect and process personal information submitted through this website, including information provided through contact forms, enquiries, orders and other communications.

Personal information will be handled in accordance with applicable South African privacy and data-protection laws and the company's Privacy Policy.

15. External Events and Circumstances Beyond Our Control

Dias Flowers Import & Export will not be responsible for website interruptions, delays or failures caused by circumstances outside our reasonable control.

These may include:

Natural disasters;
Severe weather;
Fire;
Flooding;
Power failures;
Internet failures;
Transport disruptions;
Labour disputes;
Government action;
Customs restrictions;
Border closures;
Regulatory changes;
Cybersecurity incidents; or
Other force majeure events.

16. No Waiver of Legal Rights

Nothing contained in this Legal Notice is intended to exclude, restrict or waive any legal right or remedy that cannot lawfully be excluded, restricted or waived under applicable South African law.

Where mandatory legislation applies to a transaction, that legislation will take precedence to the extent required.

17. Changes to This Legal Notice

Dias Flowers Import & Export may update this Legal Notice from time to time to reflect changes to the website, business operations, applicable law or regulatory requirements.

The updated version will be published on this website with the applicable effective date.

18. Governing Law

This Legal Notice is governed by the laws of the Republic of South Africa, subject to any mandatory laws that may apply to a particular international transaction.

Any dispute relating to the use of this website will be dealt with in accordance with applicable South African law and the jurisdiction of the appropriate South African courts, subject to any mandatory legal requirements or contractual arrangements applicable to the relevant transaction.